Access Pennsylvania News - Chat Backup Service, Support Issue, Contemporary Authors, and more!

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October 19, 2021

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Chat with a Librarian - Your Virtual Reference Backup Service

Did you know that your library has a full virtual reference backup service available to you through the Office of Commonwealth Libraries and POWER Library? Chat with a Librarian is Pennsylvania's live virtual reference service, available free to all residents of the state, 24 hours a day, 7 days a week.

Think of Chat as your library’s virtual reference backup system, there for your patrons when you can't be! To find out more, and learn how to place a link to the service on your website, visit the POWER Library: For Librarians - Linking to Chat page.

Information about Linking to Chat, Text, and Email a Librarian

Support Issue Notice

Are you waiting for a response from HSLC?

An unexpected complication following recent maintenance to our Help Desk has caused some issues with support tickets being generated or updated. If you submitted a new or follow-up request for support within the past two weeks, and have not received a response from an HSLC staff member, please submit your request again by emailing support@hslc.org.

For open requests, please reference the ticket number in your subject line when emailing us. We apologize for the inconvenience and are working to correct the issue. Thank you!

Contact Support

Fall Virtual Training Registration is Now Open!

Sessions will be recorded and made available at a later date.

The sessions, dates, and times are:

School Libraries + e-resources: Examining the How, When, Where, and Why for POWER Library e-resources Tools in the K-12 Classroom (1.5 hours CE/ACT 48 credits)
October 26, 2021 9:30am-11:00am
45 spots remaining

Public Libraries + e-resources: Discover the How, When, Where, and Why for Utilizing POWER Library e-resources (1.5 hours CE/ACT 48 credits)
October 27, 2021 9:30am-11:00am
62 spots remaining

Access PA, SHAREit, and ILL: Basics for the New, Seasoned, and In-Between (1.5 hours CE/ACT 48 credits)
October 28, 2021 9:30am-11:00am
This session is now full! Please register to be added to the waitlist.

Please note that it is not necessary to register for a session in order to be able to view the recording that will be made available at a later date in the POWER Library - For Librarians.

Reminder - Over 3,700 Authors Added to Contemporary Authors!

Over 3,700 authors were added to the Contemporary Authors e-resource, joining the more than 160,000 already included! Check out the list of newly added authors!

Haven't used Contemporary Authors before? Check out this sample record!

This e-resource includes biographical and bibliographical information on novelists, poets, playwrights, nonfiction writers, print and broadcast journalists, editors, photojournalists, syndicated cartoonists, scriptwriters, and screenwriters.

For each author entry, you may find content for the following topics available:

Personal Information
Career Information
Awards
Writings
Media Adaptions
A Descriptive Essay about the Author
Further Readings

Use Contemporary Authors Now!

Do You Need Support? We Are Here To Help!

If you need support, please use one of the options provided below to contact HSLC.

Complete the POWER Library Support Form
Email us at support@hslc.org
Call us at 215-222-1532

Get Support!

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POWER Library
This project is made possible in part by Library Services and Technology Act (LSTA) funds from the U.S. Institute of Museum and Library Services and through the Commonwealth of Pennsylvania's Library Access funds administered by the Pennsylvania Department of Education, Office of Commonwealth Libraries. The views, findings, conclusions, or recommendations expressed in this website do not necessarily represent those of the U.S. Institute of Museum and Library Services or the Pennsylvania Department of Education.

POWER Library is hosted by HSLC